Informations

OPENING TIME FROM 1st NOVEMBRE TO 31th MARCH

Open from Tuesday to Sunday (Monday closed)
Open atLast EntranceClose at
09:00 15:30 17:00

Closed during these days: 25th December, 1st January

OPENING TIME FROM 1st APRIL TO 31th OCTOBER

Open from Monday to Sunday

Open atLast EntranceClose at
09:0017:3019:00

Closed during these days: 25th December, 1st January

CUSTOMER SERVICE

(0039).081.536.98.69 - info@pompeiscavi.com

ACCESSIBILITY

The itinerary “Pompeii for All” is designed for people with motor disabilities.

Thanks to an over 3.5-km-long itinerary, from the access point of Piazza Anfiteatro to the Sanctuary of Venus, along the main streets of the ancient city, all visitors can now access the most significant buildings and domus. The itinerary allows everybody – mobility-impaired people, parents with buggies, but also all the visitors that prefer a more comfortable visit experience – to visit the archaeological area to the fullest extent and as easily as possible.

The itinerary, designed within the framework of the Great Pompeii Project, meets the demands often pressed by a large group of visitors of the site: easier access to the archaeological area of Pompeii, in order to allow everybody to enjoy this unique world heritage to its fullest extent, without restricting the visit only to the areas closer to the access points.

NOTICE:
Visitors with mobility difficulties will be able to follow from Piazza Anfiteatro, the facilitated path “Pompeii for all” with return to the exit to Piazza Anfiteatro or possibly taking advantage of the exit of Piazza Esedran using the lift of the Antiquarium, calling coordination in advance (+ 39 0818575400) to reduce waiting times.

Visitor Information:

In certain critical parts of the site, mobility-impaired people and wheelchair users may encounter difficulties in moving independently, due to the nature of the archaeological area.

It should be noted that along the “Pompeii for All” itineraries:

  • The incline of certain ramps and slopes may at times exceed 8%
    • There are small but sudden changes in height, typically less than 5cm
    • There are stretches of ancient and uneven paving
    • Along the pavements and crossings there are no wheel stoppers
    • Only in some stretches it is possible for two wheelchairs to pass at the same time

The access point to the “Pompeii for All” routes is Piazza Anfiteatro.

BABY-CHANGING FACILITIES

There are three Facilities in three locations of the ancient city. If you are visiting the site and your baby gets hungry, or if you need to change a nappy, the Baby-Point and Changing Facilities offer you comfort and privacy.

What you need to do:

– Collect the keys at the site entrance
– Go to the nearest Baby-Point and Changing Facility: Via dell’Abbondanza, Via di Nola, or at the corner of Via Stabiana and Via della Fortuna
– Return the keys at the end of your visit

COVID 19 rules for the visit

In order to guarantee the best protection for our visitors and to avoid the risk of contagion as much as possible, the necessary security measures have been activated to contain COVID-19.

 Visitors will be subjected, upon arrival, to temperature measurement using a thermoscanner.

It is mandatory to wear a mask.

In addition, the physical distance of 1 m outdoors and 1.50 m indoors, on the site and outside must be respected.

The entrance time slot, is scheduled every 15 minutes for a maximum of 500 people every 15 minutes, until 1.00 pm. After 1.00 pm admission is allowed for a maximum of 300 people per shift.

Access to the site provides a wide choice of access not only to public buildings but also to various domus.

Groups will be able to access according to the following indications:

  • groups of independent visitors, maximum 5 people
  • groups accompanied by tour guides, maximum 10 people (max 25 people if the group is equipped with disposable earphones / whisper).

Visitors with mobility difficulties will be able, upon entering from the entrance to Piazza Anfiteatro, to follow the facilitated route “Pompeii for all”. For the exit it is possible at the moment to return towards the entrance to Piazza Anfiteatro, or to go to the Antiquarium and calling the coordination (+39 0818575400) to use the appropriate lift (variable waiting times) to reach the exit of Piazza Esedra. It is suggested to contact the coordination number at the Forum zone to avoid waiting.

Toilets are available in Piazza Anfiteatro, at the Quadriportico (theater area), in Casina dell’Aquila and at the Antiquarium.

The visit will take place in full compliance with the spacing measures provided for by the Technical Scientific Committee, also with the support of directional signs specially installed by the Park. Sanitizing gel dispensers will be guaranteed at the entrance and in the toilets available to visitors.

Regulation for visitors

Art. 1
You must have a valid ticket to enter the Archaeological Park of Pompeii. Visitors are requested to observe customary rules of decorum,  promptly report any breaches or problems to
the security staff.

Art. 2
The following rules apply inside the Archaeological Park.
1. Itinerant peddling is prohibited.
2. Throw rubbish only in the designated bins.
3. Do not throw objects on counters, in tanks or fountains.
4. Radios or other noisy devices cannot be played out loud.
5. Do not get too close to or touch objects, frescoes, furniture etc.
6. Do not damage or mark floors, walls, ancient furniture, frescoes, benches, statues, fountains, counters or other surfaces with pointed objects, felt-tip pens, pencils, paint or other materials.
7. Do not eat outside the designated areas.
8. It is forbidden to use professional optical and audio equipment (video cameras, microphones, audio mixers etc.). If you wish to take professional or commercial videos and pictures, you need formal permission from the Administration. Video and picture taking is allowed for personal use only.
9. Big dogs are not allowed, even if they are kept on a leash and muzzled. Dogs which are permitted to enter the site must be kept on a leash and carried by their owners inside the buildings and you have an obligation to collect their dejections. Do not feed, introduce or abandon animals of any species. Please do not approach stray animals that may be present in the area.
10. Unauthorised means of transport are not allowed. The same also applies to electrical ones.
11. Bicycles, scooters and other means of transport are not allowed on the site.
12. Do not wear clothes that could be considered potentially disruptive and/or walk bare-chested.
13. Large backpacks, umbrellas, luggage or bags (cm 30x30x15) and other bulky items are not allowed and must be left at the cloakroom (the service is free of charge).
14. Do not to speak out loudly, run or disturb the other visitors in any way.
15. Do not smoke outside the designated areas.
16. Do not pick fruits or flowers.
17. Do not build fires, throw away lit cigarettes, adopt hazardous behaviours that could cause a fire.
18. Do not dig holes.
19. Do not climb walls or get on fountains, counters or any other ancient piece of furniture or facility.
20. Do not enter areas enclosed by barriers or bollards; do not step over barriers, fences and bollards; do not open gates that are closed or slightly open; do not get close to the edges of the excavations.
21. Ceremony clothes, masks or costumes are not permitted.
22. Do not display flags and banners.
23. use drones RPA (Remotely piloted aircraft) without proper authorization.
24. Visitors with distinctive stickers (used by tour operators to identify groups) are not allowed on the site..

*Please note that the paths inside the Site, which almost entirely coincide with those of the ancient city, are uneven with differing heights, levels, and with varying degrees of rugged terrain. Therefore, the utmost caution and attention is required. The Administration accepts no responsibility for any damage to persons or property caused by negligence or failure to comply with this Regulation. Therefore, the Archaeological Park declines any claim for compensation. Moreover, bearing in mind the fragile nature of the archaeological site, the Administration accepts no responsibility for any damage to persons or property attributable to fortuitous events and not caused by negligence.

Art. 3
Provided that medium and large dogs (max 10 kg) dogs are not allowed to enter the park, in accordance with the preceding article (art. 2), only service dogs are permitted to assist disabled people. Those who wish to be accompanied by their service dog must present a certificate of disability.

Art. 4
Under Art. 639 of the penal code, the following conducts are punishable as a criminal offence:
•Any damage or infringement resulting from failure to comply with art. 2 and 3.
•The refusal, on behalf of the visitor and/or his/her guide, to provide an identity document and show an entry ticket to a staff member asking for it.
• Threats or aggressive behaviour towards security staff members, other staff members and visitors.
• Harassment to visitors or any other person in the Archaeological Park.
• Offences of public indecency.

Art. 5
Those who violate the terms of the regulations will be punished according to the administrative and penal law and will be promptly removed from the Archaeological Park.
People escorting groups and school classes hold direct responsibility for ensuring that individual visitors comply with the regulations. The Administration accepts no responsibility for any damage to persons or property caused by negligence or failure to comply with the Regulations.
All groups and individual visitors must follow the established itineraries. It is forbidden to follow any paths other than those indicated by appropriate signs and bollards.
Access to the Archaeological Park of Pompeii may be temporarily denied to people escorting groups and school classes in case of repeated infringements to the regulation.
Please note that inside the Archaeological Park you may encounter stray dogs which have made it past the perimeter. It is recommended to maintain a safe distance and be careful.
No more than 15.000 visitors at a time are allowed inside the park. In case this limit is reached, access to the park may be delayed.
People with mobility difficulties or heart disease are requested to exercise the utmost caution.
It is advisable to wear comfortable shoes.
Picnic areas are available inside the Archaeological Park near Porta Nola.

 

OPENING TIME FROM 1st NOVEMBRE TO 31th MARCH

OPENING TIME FROM 1st NOVEMBRE TO 31th MARCH